Not staff augmentation, not a body shop, not a findings deck. A fixed-arc engagement that stands up a functioning SRE organization and then deliberately makes itself unnecessary.
You run engineering at a company of roughly 100 to 2,000 engineers. Uptime is revenue-critical. Something recent — an outage, an SLA miss, a board question — created a mandate to formalize reliability, and you either have no dedicated SRE function or a small one drowning in tickets. You don't need convincing that reliability matters; you need the org change executed without betting a year of your credibility on it.
If that's you, keep reading. If you're a 50,000-person enterprise looking for a global rollout — not yet. One business unit at a time is a conversation; start with a call.
quoted up front — and credited in full toward the transformation if you continue
Scored maturity assessment against the Keystone model, an ops-work audit (where the hours actually go — measured, not estimated), stakeholder interviews from IC to exec, and a tooling inventory. You get a scored maturity report, a prioritized transformation roadmap, and an executive readout you can put in front of your CEO.
Sold standalone. If you stop here, you still own the clearest picture of your reliability org you've ever had — and the roadmap is yours regardless of who executes it.
Keystone tailored to your org: roles and decision rights mapped to real names, ceremonies scheduled against real calendars, capacity budgets set per team, metric definitions wired to the tools you already run, and a 90-day install plan with named owners.
Opinionated defaults, deliberate deviations — documented so the framework survives your next reorg.
Blueprint + Install, priced per engagement — sized to your org in the assessment readout
Train-the-champion, not army-of-consultants. We teach each relevant pillar as a working workshop with your teams, stand up the ceremonies — facilitating the first cycles, then handing the chair to your people on a declared schedule — populate the artifacts, wire the scorecards, and run the first triage cycles until the automation backlog is real and moving.
Exit criteria, in the contract: ceremonies self-running without us in the room, scorecards live and current, first toil items eliminated. Not vibes. Checkboxes.
flat monthly rate, scoped with you at graduation from Install
Fractional reliability leadership: we attend your exec review, tune the framework as your org changes, unblock stalls, and run the automation queue — the Implementr engine working down your Automate backlog item by item.
This is also where the platform attaches, because by now your scorecards are how your org talks about reliability.
Your internal champions are certified on Keystone; the account converts to platform + light-touch advisory. Graduation is the point, and it's in writing from day one.
We build you an organization, not a dependency — if a consultant's incentive is to stay forever, their advice is compromised. Ours isn't.
Every engagement is measured against the same maturity model that diagnosed you. If the needle doesn't move — toil % down, maturity level up, ops/project split visible to your exec team — we keep working at no cost until it does.
We can offer this because the framework is instrumented: progress is a number, not a narrative.
They bill armies and leave decks. We install a system and leave champions. Also: we've been on your side of the table when their engagement ended and nothing changed.
Their job ends at their product's config. Keystone is tool-agnostic by design — it runs on the stack you already own.
Genuinely possible — with a staff engineer who's seen functioning SRE, two years of runway, and organizational patience you probably don't have post-outage. The books are the principles. Keystone is the install program.
Design-partner noteThe first three engagements run as design partnerships: the full arc, founder-led, priced with a meaningful discount in exchange for a case study and a reference. Three slots, then standard pricing. If you want the version of this where your fingerprints are on the framework, this is the window.